PLEASE READ!! WE ARE A FAMILY OWNED AND OPERATED SMALL BUSINESS.. We opened Carter's Air-Cooled after working in the industry for about 25 years and owning and working on a number of our own VW's. Seeing how other businesses operate we decided to give customers fair prices and honest shipping. Carters's Air-Cooled is an online store only. Use the search function to find items with free shipping. Unfortunately we ship to the US only. Due to how our shipping is structured HI, AK and PR are not in the list of shipping destinations please email a request for a custom invoice or put an order together and leave it, this order can be viewed by us and shipping can be applied manually, just send an email stating you have an order pending and we will apply shipping and email it back to you for payment. Please direct all customer service and technical support questions to our email at cartersaircooled@yahoo.com  Please add us to your contacts to insure all correspondence are received. We accept All Major Credit cards, you can also pay with your PayPal or Amazon accounts. We sell after market and genuine VW parts, engine kits, disc brake kits, stock brake kits and all components, door rubber kits, window seal kits, carburetors and much more! We are adding parts daily. Returned parts must be in original packaging. Items sold out of package must be in same condition as when sold. Most orders ship the following day except holidays and weekends.